What should I do when a loved one passed away


The family of the deceased is to provide the following to TRP during the collection of deceased from hospital / home.

  • The Original Certificate of Registration of Death (COD) (for documentation purposes) and a photocopy of the COD
  • A suitable photo of the deceased for photo enlargement
  • 2 full sets of clothing (including innerwear)
  • Any personal items such as dentures and favourite accessories

Note the following:

  1. Do NOT hand over expensive jewellery to TRP at time of collection but at the wake location after embalmment.  We do strongly encourage the family to consider placing valuables into the urn along with the cremains instead of having those valuable items cremated along with the deceased.
  2. In the event of a cremation, watches and other battery powered items should be removed from the casket to prevent items from exploding during the cremation process. However, such items are permitted for burial cases.
Hospital / Hospice / Nursing Home
At Home

For more information, please click on the following links to view our Funeral Arrangements and Range of casket.

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Coroner’s Cases:

If the attending doctor assesses that the death is due to unnatural causes, the case will be referred to the Coroner.

  • A Coroner’s review will be conducted at the Health Sciences Authority (HSA) mortuary, Block 9 Singapore General Hospital (SGH) at 0900 hrs the next day.
  • The Family of the deceased is advised to bring the following documents (where applicable):
    • the deceased’s medical records and medicines,
    • the deceased’s and next of kin’s (NOK) identification papers (e.g. NRIC/Password/ Certificate of Registration of Birth/FIN Card)

which are to be presented to the Police Investigating Officer (I/O) at 0800 hrs.

  • The deceased’s body can usually be collected by 1200hrs.
  • The Death Certificate will also be issued.



After the Embalming procedure, the deceased will be brought back to the wake venue.

Prior to the arrival, TRP will make ALL arrangements for the funeral setup at the Wake location. These include the following (where applicable):

  • Tentage Setup (lights, fans, tables & chairs)
  • Portable Toilet & Fridge
  • Snacks & Beverages
  • Setting up of Sound System & Backdrop

TRP will also contact its service providers to assist the bereaved family in the following matters:

  • Food Catering Services,
  • Tombstone / Niche / Urn Services,
  • Obituary Services,
  • Funeral attire and related accessories.

Note that TRP will manage ALL cremation and burial bookings.


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A.  Land Burial Service
All Christian burials are conducted at either Choa Chu Kang New Christian Cemetery or Choa Chu Kang Lawn Cemetery. Current Burial Tenure is approximately 15 years.
TRP will provide the necessary assistance and ground / burial preparation works.


After the Cremation, TRP will jointly arrange with the deceased’s family to collect the ashes of the loved one.

B.  Placing of Cremains at a Columbarium
Should the family decide that the final resting place of the cremains be placed in a Government-managed or Private Columbarium,

TRP’s service provider will require the following documents to book and purchase a niche:

  1. Death Certificate,
  2. Next-of-Kin’s (NOK) NRIC

The contractor will also advise on the type of urns, plaques and engravings most suitable for the family prior to installation.

C.  Cremains Scattering Service
For sea burial or cremains scattering, TRP will arrange for a local bumboat to ferry the family to a designated site, about 1.5km off Changi Ferry Terminal meeting point to perform the final send-off of the loved one.


Bidding farewell to a loved one is never easy. In these moments of grief, financial and legal matters will still require your attention.

The Resting Place advise the family to notify the following authorities and private organisations in relation to the loved one’s remaining matters:

  • Central Provident Fund (CPF) Board,
  • Banks and credit card companies
  • Insurance companies
  • Lawyers and solicitors
  • Estate Matters
  • Public Trustee
  • Household utilities providers / landlord

For further information, you can visit the following websites:

Central Provident Fund (CPF) : https://www.cpf.gov.sg/Members/Schemes/schemes/other-matters/cpf-withdrawals-on-other-grounds
Agency for Integrated Care (AIC): https://www.silverpages.sg/caregiving/post-death